We explain our whole process in detail, including our work system, during our first meeting with the client so that our clients are aware from the outset of every step that they will encounter whilst they are receiving their requested services. Because of this, our clients know what to expect during the application journey, resulting in a straightforward and relaxed relationship.
We have transparent service standards at Visavis and use shared professional data storage platforms which allow our clients to follow-up the transactions made. These platforms both enable people working with us to observe the work in progress and also provide top-tier protection of the documents. Hence, we securely manage the document and information sharing process and in line with our duty of client confidentiality.
Lastly, for our clients who have already completed their application period, we update them regarding the most current and accurate news through our newsletter. The updates can be received via e-mail or SMS, depending on our clients’ preferences.